About
Saraya Palace Hotel by ACRON, a 4-star hotel, welcomes customers from the West Bay area. Its location in West Bay keeps it convenient for people in the area. Customers say the team is friendly and helpful. It works for a weekend away. Guests may ask about stays directly.
Visitor reviews
Disappointing. Filthy carpets inside rooms made me not want to walk around barefoot.
The area around the hotel, including the park, is filled with only Pakistani …
Very disappointing experience with the reception staff
I stayed at Saraya Palace Hotel from 27 August 2026 to 28 August 2026. After …
Over rated hotel. I don't recommend it for any body ,Very bad experience interested of ever thing room size ,Reception,Facility, Parking ,Every thing ,Even the receptionist are very poor communications to under stand ur requests , …
The night shift African staff is not allowing us to check in for early booking even if I am willing to pay for extra price. Then some African lady guest before me he allowed to check in even it’s not allowed as per him. Why do we need to …
I stayed at Saraya Palace Hotel in Doha, Qatar for 10 days. The location was convenient, with easy access to shops, restaurants, and local attractions. The staff were friendly and helpful throughout my stay. The room was clean and …
Saraya Palace Hotel thank you for for providing a fresh room not stuffy like others I have been to. Ahmad by the reception very welcoming and friendly and briefed us on the hotel facilities. Tanvir from housekeeping thank you for your quick …
The worst hotel in Qatar. Never ever book rooms in this hotel. Rude staff especially the girl in the front desk. No cleaning. Very old items. Dirty carpets. Small room with no space. Breakfast scam. I asked for room services. Nobody attended. One whole day the food waste kept at room. Worst experience
Got 5 star service from Brian (security) the service was great, he welcomed us calmly and he assisted us in everything
The rooms were good …
I forgot his name but the Indian guy who was working the front desk when I arrived at 1am was so lovely and kind and welcoming. We had a big chat about some cricket and he made sure my 6 hours in the hotel were super comfortable. …
One of the worst hotel experiences I’ve ever had. They charged me extra money during check-in, which was very frustrating. Room cleaning and service were extremely poor …
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