Magnum Hotel and Suites Westbay

If I could give this place zero stars I would. Starting from our check in, the receptionist was exceptionally unprofessional and rude in her tone when responding to questions. They insisted on a “deposit” even though we booked and paid our …

The guy from front desk was very rude. He was already impolite when we checked in and he was not professional up until the succeeding days. He’s using his phone with airpods in his ear. Moreover, there is construction happening as early as …

Been living here for 5 months in the penthouse as my contract is a yearly one and I can not do any thing in regards, its a super dirty Hotel and they do not have any sanitary for furniture like the mattresses. they are extremely dirty and …

Still one of the convenient venue for family get away within the city.
This hotel has survived the test of time and brings fond memories of great occasions. …

The insides we're nice and not that stylish. The kitchen was so smelly, the bathroom walls were breaking and had black rust falling down the bathtub. The smell of the kitchen was really stinky, and the cleanliness of the rooms. Hope they …

Was extremely disappointed. During our breakfast, even though we were 6 people booked, we had to pay for the 3 people. The breakfast options weren't even that good. Even after finding out that they were at fault, they refused to refund us. …

The location is okay, service was terrible, and rooms are better than what I expected. But there was a lot problems, the pools were dirty and the water was incredibly hot. The hot tub didn't even work, in the sauna I was sitting there asleep and when I woke up I saw some of my stuff gone.

Stayed at Magnum Hotel once again! The room was comfortable, but there were a few minor hiccups that prevented it from being a perfect experience. While the staff remains top-notch, it’s time for some updates. I’ve noticed the same stuff for years now. A little refresh could make a big difference! Still, a decent stay overall.

Sharing our experience while staying in Magnum Hotel and Suites today, 22 June 2023, it was 0/10 rate. The duty manager and the tunisian receptionist was super rude, disresfectful, even shouting to the customer. No way for them to listen to …

I recently had a very disappointing experience. My friend had booked a reservation for their wedding, but when we arrived, we discovered that the hotel was closed. There was no prior notification or email to inform us that the hotel was not …